Simple. Reliable. Internet.

Seamless Online Experiences Made Easy.

We believe that Internet should be a simple tool that enhances your life without adding complexities.
Our commitment to you is embodied in our "Simple. Reliable. Internet." approach.

Residential Phone Service

we are dedicated to bringing clarity and reliability back to your conversations. With our residential phone service, you can enjoy crystal-clear sound quality, seamless connections, and the peace of mind that comes with staying connected to loved ones and essential contacts.

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Why Choose Our Phone Service:
Crystal-Clear Conversations:
Experience conversations like you're in the same room with our HD-quality sound.
Steadfast Reliability:
Count on our service for clear connections, whether you're making local calls or staying in touch across time zones.
Enhanced Peace of Mind:
In emergencies and everyday interactions, our service ensures your conversations are always heard.
Get Service

Lifeline & Link Up Assistance

You may be eligible to get Lifeline based on your income or participation in a government assistance program.
Learn more about qualifying.
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Phone Services for Individuals with Disabilities

If you or a loved one is deaf, hard of hearing, or has difficulty speaking, there are resources available to allow you to communicate over the phone! Our friends at Relay Iowa provide telephone accessibility for individuals who have difficulty communicating through the traditional landline phone setup.

Relay Iowa

Tired of receiving telemarketing calls? Place yourself on the National Do Not Call Registry to reduce the number of unwanted phone calls you receive.

Phone Bill FAQ

What is the Federal Universal Service Fund (USF)
charge that appears on my bill?

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Because telephones provide a vital link to emergency services, to government services and to surrounding communities, it has been our nation’s policy to promote telephone service to all households since this service began in the 1930s. The Federal Communications Commission (FCC), which regulates all telecommunications companies, set the Universal Service Fund up in 1997. Congress has mandated that all telephone companies providing interstate service must contribute to the USF. So all long distance, local telephone companies, and cellular companies that provide service between states must contribute a percentage of the total interstate amount they bill to the fund. The amount MTC is required to contribute to the fund continues to increase, can change quarterly, and we recover our cost in the form of this charge, as allowed by the FCC.

What is the money used for? The money is used to help schools, libraries, rural health care providers, and telephone companies that operate in difficult-to-serve or high-cost areas by giving them discounts on telecommunications services. The fund supports programs that provide discounted essential service and free service installations to income eligible families. Part of the money also helps keep your local telephone service reasonably priced. It’s less costly for telephone companies to provide service in cities than it is in more remote rural areas that have small populations. The Universal Service Fund is one source that helps make it possible for telephone companies to serve remote areas at affordable rates.

Who determines the amount? FCC sets the amount that each telephone company has to contribute to the Universal Service Fund, and the company passes associated fees along to customers to recover their cost. The money collected from our MTC customers for USF is used to recover the amount we’re required to pay to the Federal Universal Service Fund.

What is the Subscriber Line Charge (SLC)?

This access charge billed by your local telephone company pays part of the cost to the local telephone company of supplying a phone line into your home or business. It is designed to help local phone companies recover the cost of providing “local loops,” which refers to outside telephone wires, underground conduit, telephone poles, and other equipment and facilities connecting you to the telephone network. It is a charge that is part of the price you pay to your local telephone company. The FCC determines the rate that can be charged by MTC Technologies.

What is the Access Recovery Charge (ARC)?

This charge was recently adopted by the FCC as a way to ease the effect of reduced intercarrier revenues and facilitate continued investment in broadband. The FCC caps the maximum price that a company may charge for this. The Access Recovery Charge, or ARC, allows MTC Technologies to recover part of the revenues lost through FCC required reductions to access rates.

What is Federal Excise Tax?

A three percent tax applies only to local service billed separately from long distance service.

What is Resident/Business Access Line?

This charge give access to MTC Technologies’ local network; The FCC sets the minimum rate MTC is allowed to charge.